For years, we have struggled with a deck, off of our master bedroom that leaked and made a huge mess. JH Custom Homes was the first contractor that instantly knew what the problem was, more importantly, knew how to fix it RIGHT.
The estimate and final cost was reasonable, and the work was perfect. The professionalism, communication along the way, was first class. They kept me informed every step along the way, and did not rush the work, instead, did it right!
We will use JH Custom Homes Inc to do more home improvement projects!!
We hired James (James Hooper, the "JH" in JH Custom Homes) to remodel the laundry room in our new home. The old one was poorly laid out and had no useful storage space. He measured carefully and spent quite some time discussing the details of what we wanted before giving us an estimate, which we accepted. It took him about a week to complete the job to his (and our) satisfaction, which I think is a bit longer than he'd planned because he's a perfectionist! The job included demolishing the old cabinets, opening up the walls and relocating the utilities, installing tile in the piece of floor that had been previously been under the cabinets, hanging the new cabinets, installing the new sink where the washer had previously been, and painting the whole thing. As the resident laundry goddess, I am much happier with the new arrangement and with the quality of James' work. We already have him lined up to make some other improvements around here!
San Juan Capistrano, CA
Phyllis R. Taylor
They were very pleasant! They didn’t rush and talked to me about my problem. I felt very well informed. They said I don’t need to be concerned currently, but they would be happy to help in the future if needed. They also sent me an estimate which I thought was fair. I would recommend them to others.
Mission Viejo, CA
JH Custom Homes Inc. built a new two story garage from ground up. Excellent work. 3 1/2 weeks to final inspection. James is a perfectionist. No nickel & diming on costs. I interviewed 5 general contractors and was so pleased to have selected JH Custom Homes. Would highly recommend and definitely use them again.
San Juan Capistrano, CA
James did a remodel on our Dana Point 4-unit condo and we couldn't be more pleased with the outcome. He checked in with us every step of the way, was on-site most of the time (I'm guessing about 95%) and his crew was very attentive, friendly and respectful. He also made suggestions for improvement along the way and his expertise in construction was evident. He finished the job on-time and kept the disruption to our daily lives to a minimum!
We have used James and his crew since then for several 'fix-it' jobs, inside painting, etc., both for the condo association and individual owners and everyone is always well pleased with his work. Several people on our block have used his services, based on our recommendation.
We plan on hiring him for any construction remodeling, repair, etc. jobs in the future. He is our 'go-to guy'!
Dana Point CA
Bill & Barb
"I wanted to take a moment to tell you how satisfied I am with the new BBQ and entertainment area you designed and constructed for us at our home in Dana Point. Your design for the seating area and BBQ layout has received compliments from friends and neighbors alike. We especially like the use of travertine stone in the seating area with the slate accents the look is just awesome. Your attention to detail and that of the tradesmen you brought to the job has not only improved the livability of my property but the value as well.
We could not be happier with the project and your professionalism and pleasant demeanor."
"As professional as he is polite, James is considerate of your time, your home and your budget. He is talented and helpful; he does everything exactly the way you envision it but BETTER! He is truly a treasure to have!"
"I definitely consider myself a long term customer! In the construction world, it is hard to find someone who is reliable but there are no doubts in my mind that James and his crew are 100% trustworthy as well as being honest and thoughtful. I think of JH Custom Homes first when I need anything done. Fair price. Fast service." Kelly Latini Ladera Ranch, CA"
"JH Custom Homes renovated several sections of our house. James and his crew are bright, personable, and talented contractor. Without hesitation we recommend him for any large or small construction project."
"JH Custom Homes did a phenomenal job on remodeling my salon. They worked tirelessly, cleanly, and professionally to finish the job in our time constraints. The pride that James and his crew take in their work is apparent in the finished product. I highly recommend them for all your construction needs."
"We were completely pleased with all the work you did on our house. You gave us wonderful suggestions on our project and your proposal was very fair. You and your crew arrived on time every day and at the end of the day, everything was put away and cleaned up. You completed the project in the time you had projected and you did a 5 star job!
I would highly recommend you to my family and friends. It was so refreshing to work with someone who takes pride in their work and is very responsible." Thank you for a job well done!
Dr. & Mrs. Richard Van Meter
"We're extremely happy to write a testimonial regarding James Hooper because it is a very difficult ordeal to find a General Contractor who is 100% honest, trustworthy and dependable...and we definitely found those attributes in James. He takes pride in everything he does from the smallest job to the biggest ~ for one so relatively young, he has the rare gift of "old world" attention to detail in his work and his word is his bond. If he tells you something, you can count on it and on him to do whatever he tells you he will do. We wouldn't trust anyone but James to maintain our home and we're grateful for his professionalism."
"JH Construction and his crew have been nothing but a blessing in my moments of distress ( i.e. nightmare plumbing emergencies, faulty electrical and the leftover remains of poor workmanship from other "contractors"). Unfortunately, I learned through experience that these other contractor's seductive low prices would eventually come and haunt me. I honestly believe that James is a fair and competitive bidder. His work is a mirror of the effort and pride that he puts into all his projects. He is gifted with a mature and gentle disposition and careful follow-up, keen listening skills and attention to detail. Through the years I have come to trust James and his quality of work. He put additions on two of my rental properties and gutted and remodeled 15 of my 30+ income properties as well as do some general aesthetic work in my home. I've also recommended him to my family and friends who have been highly impressed with his level of personal care for his customer and high level of professionalism."
Sujatha and Ram
"We had a major flooding issue in our home, affecting our bathroom upstairs and completely damaging our kitchen downstairs. JH Custom Homes was one of the several contractors bidding for our renovation project."
"The reasons we decided to go with James Hooper were his competitive bid and extremely satisfied client references. He was very prompt in his communications (via phone and email), and patiently answered our questions. When we decided to go with him, he also came with us to building supplies stores to help us select our materials and fixtures.
James and his crew did a great job on the repair and remodel work. They were always on time and extremely focused on their work. We loved the fact that they always cleaned up after each day of work, which made our home livable despite the work in progress. James even came to work a few Saturdays. He was also conscientious in telling us certain work was not needed and would be a vanity exercise.
James Hooper takes great pride in his workmanship, and we were delighted with the results. We will be glad to work with him again, and to provide referrals."
"JH Custom Homes has completed major structural interior and exterior renovation and remodeling projects for me. I have always been more than satisfied with the quality of work, as well as, service performed by JH Custom Homes. James Hooper provides unquestionable integrity and conscientiousness in completing commitments and contracts. James and his men are on the job, on time, work continuously, and clean up each day. They do not waste time and are polite and considerate of the occupants' safety and convenience. I am pleased to recommend the services of JH Custom Homes."
"We were new to Orange County and we needed to find a quality contractor to do significant work to our newly purchased house, including a room reconfiguration, full bathroom remodels, fireplace work, lighting, etc. There are many contractors out there and we interviewed almost all of them, but we were lucky to have hired James Hooper. James was competitive in his bid compared to the others, but more importantly, the value that we received at the end of the project was immeasurable. His work quality is excellent and he is a perfectionist. He does not cut corners, so you can be sure that the work is done right, and that it will last the test of time. James was on the site every day, and maintained constant communication with us. He and every single member of his team were a pleasure to work with. I will be hiring James for our next project."
Aliso Viejo, CA